Located in Madison, Wisconsin, Krekeler Strother is a law firm with a staff of 24. They focus primarily on bankruptcy law and other financial legal issues.
The law firm was struggling from an IT standpoint, as their computers and applications were frequently down during crucial times of the day when deadlines needed to be met. Krekeler Strother turned to Elevity for IT support to help resolve their technology issues. Elevity business analysts developed a custom solution for the law firm after meeting with them and assessing their needs.
The Challenge
Business acquisitions have a lot of moving parts. Elevity helps Saco scale their business technology to account for changes in the number of users on their network, so that Saco can focus on other aspects of their acquisitions. Saco requires a technology service provider that can anticipate business needs and make moves on the fly – something they’ve entrusted to Elevity.
“Elevity has always kept our business ahead of the trends that are pushing our industry forward. Thanks to their candor and knowledge, we’ve been able to adopt the correct strategies to continue growing our business. Our transition to Azure has been just one example of our team trusting their expertise.”
The Solution
This solution included a quick, seamless replacement of all computers and monitors, and 24/7 monitoring and support. Elevity also provided and application for the firm that allowed lawyers and other employees to work remotely, increasing productivity and collaboration. Back-ups continuously running in the background have also increased the firm’s security - an essential component for any business in the legal industry.
The Results
Krekeler Strother has enjoyed many benefits from Elevity’s Managed IT Services, from reduced downtime to improved employee satisfaction. With 24/7 Help Desk support and efficient systems, they are better equipped to work on client cases efficiently, have the peace of mind that their computers will be up and running when they need them and ensure valuable data and files will be safe and secure.
"Support is friendly and knowledgeable, and techs respect your time and money. Any updates or necessary support are done when it’s convenient for you.”
— Kathy Helm, Office Administrator
Elevity offers fully managed technology services for small and mid-sized businesses, as well as co-managed technology services for larger companies whose IT departments need an extra hand. We encourage you to contact us and discuss what new technology solutions we can bring to your business.
